この度の地震災害により、お客様ご愛用の弊社取り扱い製品にも被害が及んでいる ものがあるかと思います。そこで弊社といたしましては、各メーカーからの協力体 制を整え、被災により故障した製品の機能回復のため誠心誠意全力を尽くしてまい る所存でございます。
被害を受けられた製品はそれぞれ、製造年、被害の程度、故障状態等が異なるかと 存じます。修理ご依頼の際に状況を詳しくお知らせください。お客様からのご連絡 をもとに、製品を拝見し精査いたしました上で、私たちの出来ますことをご案内さ せていただきます。
各メーカーをはじめとして、私たちにとって製品は我が子同然です。皆様のお心に希 望の灯がともせますよう、治療出来るものは全身全霊を持って力を尽くしてまいり ます。
Lucien (Avalon Acoustics)
The news just seems very horrible. I worry about your country, that it will be a very difficult period to overcome, but the Japanese people are the smartest, and the most resourceful. But the devastation just is overwhelming, and it just seems to be getting worse, but there will be an end. We will do what we can to help the clients restore some normal life again.
Let's hope the nuclear plant will now resist the mess.Here, on top of feelings for the people of Japan, there seems to have an awareness of the danger that nuclear creates and maybe it will bring changes to how we perceive it.Again, receive all our support. Best regards,
We have been following what is happening in Japan and I wanted to say on behalf of all at dCS that are thoughts are with you.If there is anything we can do to help please just let us know.
Jeff Rowland (Jeff Rowland Design Group)
I am glad to hear that you and your family and staff are Ok during a most troubling time for your entire country. I also strongly hope that all of audiophiles and their families are Ok. It was shocking to watch the videos of the tsunami and knowing that there were people in those buildings, homes and automobiles which were swept away by the rushing water in an instant.I hope that the reactor cores can be controlled soon and there will not have to be mass evacuations in your country. My thoughts are with you all and every person in your country who all will be affected on some level during the coming weeks and months.It is another reminder of how life everywhere is fragile and can be changed in a moments notice.Wishing for your comfort and safety.
George Cardas (Cardas Audio)
Great to hear that all is ok with you, I am very Happy to hear that. - and amazed at the resilience and toughness of Tokyo and its people!!I owe you a visit Warmest regards
Neil Grant (HGA / BOXER)
We have all been shocked at the film reports coming back from Japan and the Pacific rim... I hope the quake has not caused you any problems at all?
Margo (Avalon Acoustics)
We at Avalon wanted to let you know that we are all thinking of you and co-workers as well as all the audiophiles in Japan. Please let us know how you are and if you have been affected. All of wishes for the best.
Sheila (Jeff Rowland Design Group)
Hope all is well. So sorry to see such sad news about the earth quakes to the north of you. Please let us know you are okay.
Kelly Ballard (Jeff Rowland Design Group / Sales Customer Relations)
We are happy to hear you're safe...Sheila sent an email last week inquiring. We've been quite concerned. I hope all of your audiophiles are well. All the best to you, your family and staff. Best regards,